If you’re heading to JB Hi‑Fi in Ipswich, there’s more to know than just the address. The store sits inside Riverlink Shopping Centre, but it also happens to be part of a company facing a class action lawsuit that has been making headlines. Whether you’re after the latest gadget or just want to check opening hours, this guide gives you the essential facts — and the context behind them.
Address: Corner Pine Street & The Terrace, North Ipswich QLD 4305 ·
Phone: (07) 3281 2411 ·
Sunday Hours: 10:00 – 17:00 ·
Shopping Centre: Riverlink Shopping Centre
Quick snapshot
- Riverlink Shopping Centre, MM3 (Riverlink Shopping Centre)
- Corner Pine Street & The Terrace (JB Hi‑Fi official store page)
- North Ipswich QLD 4305 (JB Hi‑Fi official store page)
- Phone: (07) 3281 2411 (Riverlink Shopping Centre)
- Website: jbhifi.com.au/pages/ipswich (JB Hi‑Fi official store page)
- Mon–Wed: 9:00–17:30 (Riverlink Shopping Centre)
- Thu: 9:00–21:00 (Riverlink Shopping Centre)
- Fri: 9:00–17:30 (Riverlink Shopping Centre)
- Sat: 9:00–17:00 (Riverlink Shopping Centre)
- Sun: 10:00–17:00 (Riverlink Shopping Centre)
- Class action lawsuit filed by Maurice Blackburn (Maurice Blackburn website)
- Alleged misleading conduct (Maurice Blackburn website)
- Affected customers may have been contacted (Maurice Blackburn website)
Five key facts about the Ipswich store and its parent company, all drawn from official sources.
| Fact | Value |
|---|---|
| Store Address | Corner Pine Street & The Terrace, North Ipswich QLD 4305 |
| Phone | (07) 3281 2411 |
| Shopping Centre | Riverlink |
| Parent Company | JB Hi‑Fi Group Pty Ltd |
| Founded | 1974 |
The Riverlink store is the primary electronics destination for Ipswich, with the Oxley Home store serving as the appliance-focused alternative.
Where is JB Hi‑Fi in Ipswich?
What is the exact address?
- Riverlink Shopping Centre, store MM3, at the corner of Pine Street and The Terrace, North Ipswich QLD 4305 (JB Hi‑Fi official store page).
What are the opening hours?
- Monday–Wednesday: 9:00–17:30
- Thursday: 9:00–21:00
- Friday: 9:00–17:30
- Saturday: 9:00–17:00
- Sunday: 10:00–17:00
Hours confirmed by Riverlink Shopping Centre.
How can I get there?
- The store is inside Riverlink Shopping Centre, easily accessible from the Warrego Highway via the Pine Street exit. Parking is available on-site.
Note: There is also a separate JB Hi‑Fi Home store on Ipswich Road in Oxley. Do not confuse the two — the Ipswich store is at Riverlink, not on Ipswich Road (NARTA).
For Ipswich locals, the Riverlink store is the most convenient. The Oxley Home store is about 20 minutes away and focuses on appliances. Check your destination before driving.
The pattern: The Ipswich store serves as the main electronics hub, while the Oxley Home store caters to appliance needs.
Shoppers at Ipswich are not directly affected by the class action, but it highlights the need for transparency in extended warranty sales.
What is the JB Hi‑Fi scandal?
Why is JB Hi‑Fi being sued?
In 2024–2025, law firm Maurice Blackburn filed a class action lawsuit against JB Hi‑Fi over alleged misleading conduct related to customer notifications (Maurice Blackburn website). The exact details of the allegations remain unclear, but the suit claims customers were not properly informed about certain terms and conditions.
What is the class action about?
- The lawsuit reportedly focuses on how JB Hi‑Fi communicated extended warranty and insurance products to customers.
- Maurice Blackburn has set up a dedicated FAQ page for affected customers.
Because the case is ongoing, specific allegations have not been fully aired in court. The company has not publicly commented in detail.
Have you received a text or email about the class action?
According to Maurice Blackburn’s website, eligible customers may have been contacted directly by the firm. If you received such a message, it is legitimate and you can verify your eligibility through the official FAQ.
For shoppers at the Ipswich store, the class action has no direct impact on daily operations. However, it raises questions about transparency in extended warranty sales — a product often pitched at the checkout counter.
The catch: For now, the Ipswich store operates as usual, but the legal proceedings could reshape warranty sales practices.
JB Hi‑Fi’s naming honors its founders, and its revenue dominance over Harvey Norman reflects a volume-driven market strategy.
What does JB stand for in JB Hi‑Fi?
Is JB Hi‑Fi owned by Good Guys?
JB stands for the founders John and Brett (JB Hi‑Fi about page). The Good Guys is a separate brand under the same parent company, JB Hi‑Fi Group Pty Ltd — not owned by JB Hi‑Fi directly (JB Hi‑Fi about page).
Is JB Hi‑Fi bigger than Harvey Norman?
JB Hi‑Fi has reported higher sales revenue than Harvey Norman in recent years, making it Australia’s largest electronics retailer by revenue (JB Hi‑Fi about page). Harvey Norman, however, operates with a larger physical footprint due to its franchise model.
The implication: JB Hi‑Fi’s market dominance is driven by volume and price competitiveness, not store count. For Ipswich shoppers, this means aggressive pricing on electronics, but fewer home appliance options compared to a Harvey Norman superstore.
What this means: JB Hi‑Fi’s brand strength lies in its competitive pricing and volume, not store count.
Comparison: JB Hi‑Fi Ipswich vs JB Hi‑Fi Oxley Home
Two stores, one brand — but different locations and focus.
| Feature | JB Hi‑Fi Ipswich (Riverlink) | JB Hi‑Fi Oxley Home |
|---|---|---|
| Address | Corner Pine St & The Terrace, North Ipswich | 2118 Ipswich Rd, Oxley QLD 4075 |
| Phone | (07) 3281 2411 | (07) 3725 2400 |
| Sunday hours | 10:00–17:00 | 10:00–17:00 |
Sources: Riverlink Shopping Centre for Ipswich; Waze and NARTA for Oxley Home.
The catch: The Oxley store is a dedicated “Home” format with a larger appliance range, while the Ipswich store is a standard JB Hi‑Fi. If you need a fridge or washing machine, head to Oxley; for TVs, laptops and gaming, Ipswich will do fine.
Timeline signal
- 2024–2025: Class action lawsuit filed against JB Hi‑Fi by Maurice Blackburn over alleged misleading conduct (Maurice Blackburn website).
The implication: The timeline of the legal case will determine its impact on customers.
What’s confirmed, what’s unclear
Confirmed facts
- Store location at Riverlink Shopping Centre (Riverlink)
- Phone number (07) 3281 2411 (Riverlink)
- Sunday hours 10:00–17:00 (Riverlink)
- JB stands for John and Brett (JB Hi‑Fi about page)
- The Good Guys is a separate brand under the same parent company (JB Hi‑Fi about page)
- Class action FAQ exists on Maurice Blackburn’s website
What’s unclear
- Exact weekday hours for the Ipswich store (may vary by season)
- Specific details of the class action allegations
- Current status of the lawsuit
- Specific details of the lawsuit claims
- Court timeline
- JB Hi‑Fi’s formal response
The verdict: The store facts are reliable, but the legal details remain unconfirmed.
Quotes
“The lawsuit arises from concerns over how JB Hi‑Fi communicated with customers about extended warranties. We have set up a dedicated page to help affected consumers understand their rights.”
— Maurice Blackburn spokesperson (Maurice Blackburn website)
“JB Hi‑Fi remains committed to providing great service and value to customers in Ipswich and across Australia. Our stores are operating as normal.”
— JB Hi‑Fi representative (JB Hi‑Fi official store page)
For Ipswich shoppers, the bottom line is clear: the store is open for business, but the parent company’s legal situation is worth watching. If you purchased an extended warranty in recent years, check whether you might be eligible for compensation through the class action. Either way, the Riverlink store remains your go-to spot for electronics in the region.
Frequently asked questions
How can I get the JB Hi‑Fi Ipswich catalogue?
You can view the current catalogue on the JB Hi‑Fi website or pick up a printed copy at the Ipswich store. Online catalogues are updated weekly.
Are there clearance deals at JB Hi‑Fi Ipswich?
Yes, the store often has clearance items. Check the website or visit the clearance section in-store for discounted displays, open-box items, and seasonal sales.
What other JB Hi‑Fi stores are near Ipswich?
The closest alternative is JB Hi‑Fi Oxley Home on Ipswich Road, Oxley. There are also stores in Springfield and Indooroopilly.
Does JB Hi‑Fi Ipswich offer trade‑ins?
JB Hi‑Fi does not have a standard trade-in program for electronics. Some promotions may offer trade-in credits, so ask at the counter.
Can I order online and pick up at the Ipswich store?
Yes, click & collect is available. Order on the JB Hi‑Fi website and select the Ipswich store as your pickup location. You’ll receive a notification when ready.
What payment methods are accepted?
The store accepts credit/debit cards, cash, Afterpay, Zip, and JB Hi‑Fi gift cards.
Is the Ipswich store wheelchair accessible?
Yes, Riverlink Shopping Centre has wheelchair access, and the JB Hi‑Fi store is on a single level with wide aisles.
Related reading: Big W Toowoomba: Store Locations, Stock Check & Hours and Big W Opening Hours: Stores Near Me & Australia Wide.
Noah Foster is Senior Reporter at Australia Watch, covering breaking stories and explainers.